Shipping and Returns

Delivery

Every Gardens Alive order is packed to ensure all products are received in perfect condition.

Returns Policy

If you are at all concerned with the state of your Gardens Alive products upon delivery do not hesitate in calling us on (07) 549 2120 to discuss your issues with the product. If you have purchased something and wish to return it due to wrong sizing or color etc, then it is up to you to organise shipping and pay for the shipping costs associated with sending it back to us.

HOLLYWOOD FISH FARM ACEPTS NO RESPONSIBILITY FOR COMPATABILITY OF LIVESTOCK OR SUITABILITY OF AQUARIUM CONDITIONS 

PLEASE CONTACT US PRIOR TO PURCHASING ANY ITEMS OF LIVESTOCK IF YOU HAVE ANY QUESTIONS

Shipping Rates

Nationwide Small Parcel (up to 2kgs) $6.99

North Island (2 to 10kg) $
North Island (10 to 25kg) $

South Island (2 – 5kgs) $
South Island (5 – 10kgs) $
South Island (10 – 25kg) $

Freight - Costs on application